Please arrive with freshly cleansed skin. This is one of the most important steps you can take to prepare for your appointment.
On the day of your service, shower beforehand and ensure the treatment area is free of lotions, oils, deodorant, makeup, sunscreen, and self-tanner. Exfoliate the area thoroughly 48 hours prior to your appointment, but do not exfoliate on the day of your service.
Arriving with clean skin helps provide the best possible results and allows your service to begin promptly.
Yes! One of my favorite pre-appointment tips is to stay well hydrated, especially here in our dry desert climate. Drinking plenty of water is part of good skin care and may help keep your skin feeling its best before your appointment.
While everyone's skin is different, many clients find they feel more comfortable when they arrive well hydrated. It's a simple habit I encourage year-round for healthy-looking skin.
Hair should be about ¼ inch long (approximately 3+ weeks of growth after shaving).
Yes. You can absolutely receive sugaring services while on your menstrual cycle. Simply arrive wearing a fresh tampon, menstrual cup, or disc before your appointment. Please note that you may experience increased sensitivity during this time.
Because menstrual cycles are expected and can be accommodated, being on your period is not considered a valid reason for a same-day cancellation or no-show. If you choose not to keep your scheduled appointment, the studio's cancellation policy and applicable fees will still apply.
Everyone experiences discomfort differently, and certain areas may be more sensitive than others. Most clients find that discomfort decreases with regular maintenance as the hair becomes finer and easier to remove.
Some clients choose to take an over-the-counter pain reliever before their appointment. This is a personal choice and is neither required nor recommended by the studio.
No. Shaving disrupts the hair growth cycle and makes future appointments less effective.
That's perfectly fine. Your first few appointments may require some patience as your hair growth becomes more synchronized.
Yes. Sugaring is generally gentle and suitable for most skin types.
Certain prescription and over-the-counter retinoids may make your skin too delicate for facial sugaring. Please let me know what you're using before your appointment.
Absolutely! I have cared for many clients throughout their pregnancies and have performed countless successful sugaring appointments.
Whether you're a new or existing client, pregnancy does not automatically prevent you from receiving sugaring services. However, if you have a high-risk pregnancy, pregnancy-related complications, or concerns, please consult your healthcare provider before your appointment.
Clients who begin sugaring before becoming pregnant often find their appointments more comfortable because they are already on a regular maintenance schedule and their hair is typically finer and easier to remove. My goal is always to provide a safe, comfortable, and supportive experience, with your treatment adjusted as needed for your comfort.
Wear clean, loose, comfortable clothing and choose clothing that allows easy access to the area being sugared.
For underarms, please wear a sleeveless top or tank top. For legs, loose shorts, a skirt, or clothing that can comfortably be moved above the service area is recommended. For Brazilian or bikini services, loose-fitting bottoms and breathable underwear are best.
Please avoid tight clothing, shapewear, bodysuits, or anything that may be difficult to remove or reposition during your appointment. Loose clothing is also recommended afterward to minimize friction on freshly sugared skin.
Please dress appropriately for the area being serviced.
Sugaring removes hair in the natural direction of growth, helping reduce breakage and irritation while gently exfoliating the skin.
Proper aftercare is essential for the best results.
For the first 24 hours, unless otherwise instructed during your appointment, avoid touching the treated area unless your hands are clean, as freshly sugared skin is more susceptible to bacteria. Avoid swimming pools, hot tubs, jacuzzis, saunas, steam rooms, hot baths, strenuous exercise, excessive sweating, direct sun exposure, tanning beds, self-tanners, and heavily fragranced products. Wear loose, breathable clothing to minimize friction.
After 48 hours, begin exfoliating the area 2–3 times per week and keep the skin moisturized with a gentle moisturizer or body oil to help prevent ingrown hairs and maintain smooth, healthy skin.
No. Sungia Beauty is a private, appointment-only studio. Walk-ins and unscheduled visits are not accepted at this time.
For questions or assistance before booking, text messages are welcome during business hours and will be answered as availability allows. To protect each client’s appointment time, sessions are not interrupted for in-person inquiries.
Thank you for respecting scheduled appointment times and business hours.
A strict 10-minute grace period applies to all appointments.
If you arrive late, your service will still end at its scheduled time. Depending on the time remaining, your treatment may be shortened or incomplete to avoid delaying the next scheduled client. Full service pricing still applies.
If you anticipate being late, please notify the studio as soon as possible. Arriving on time ensures you receive the full service you booked.
No. Only the scheduled client is permitted inside the studio. No exceptions.
To provide every client with a quiet, private, and uninterrupted experience, guests, friends, partners, family members, caregivers, and children are not permitted to attend appointments or wait inside the studio.
If childcare or transportation arrangements need to be made, please do so before your appointment.
Clients who arrive with additional guests or children will be asked to reschedule if accommodations cannot be made. Repeated disregard for this policy may result in the inability to book future appointments.
Thank you for respecting the private nature of the studio and the comfort of all clients.
Each service includes a detailed description. If you're unsure, please reach out before scheduling.
Yes. Required intake and consent forms must be completed before your appointment can be confirmed.
Appointments are reserved exclusively for you. If you need to cancel or reschedule, please do so at least 24 hours in advance.
▪︎ 24+ hours' notice: You may cancel or reschedule without penalty. Any booking fees/retainers remain non-refundable.
▪︎ Less than 24 hours' notice: 50% of the scheduled service total.
▪︎ Same-day cancellations: 100% of the scheduled service total.
▪︎ No-show: 100% charge and future booking privileges will be revoked.
All booking fees are non-refundable and are applied toward your appointment when you arrive as scheduled. Repeated cancellations, no-shows, or failure to follow booking policies may result in the inability to schedule future appointments.
Absolutely! If you have any questions before or after your appointment, do not hesitate to reach out by text. I truly care about every client's experience and want you to feel informed, comfortable, and confident before your visit.
If I'm with a client or away from the studio, I'll respond as soon as I'm available. Thank you for your patience—I look forward to helping you!
